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    • Home
    • Products
      • Config Insights for Jira
      • Advanced Comment Search
      • Assets History Reporter
      • Fields Usage
      • Issue History Reporter
      • Roles Usage
      • Time in Status Reporter
      • Versions Usage
    • About Us
    • Contact Us
  • Home
  • Products
    • Config Insights for Jira
    • Advanced Comment Search
    • Assets History Reporter
    • Fields Usage
    • Issue History Reporter
    • Roles Usage
    • Time in Status Reporter
    • Versions Usage
  • About Us
  • Contact Us

To access the application, navigate to the top menu and select Apps > Issue History & Snapshots Reporter for Jira (previously known as Issue History Dashboard for Jira)



Our applications guide users through a clear three-step workflow.

  • First, users retrieve issues by selecting how the issue set is built, from a single issue to large, dynamically defined collections. 
  • Next, users filter the retrieved issues to narrow the results using applicable criteria without changing how the issues were selected. 
  • Finally, users view the issues in the desired format, allowing them to inspect history, snapshots, or exported data based on the refined issue set.


The app allows you to retrieve issues using 13 different selection methods, enabling precise control over how issue sets are defined—from a single issue to large, dynamically generated collections.

You can select issues by:

  • Assignee
  • Creation Date
  • Filter
  • Issue
  • Issue Type
  • Label
  • Project
  • Priority
  • Reporter
  • Status
  • Sprint
  • Summary
  • Version


For each selection method, the app supports single or multiple values, allowing you to retrieve issues across multiple users, projects, issue types, sprints, versions, or other criteria in a single operation.
 

Each selection method can be used independently to match specific use cases such as historical analysis, auditing, reporting, or data export. Selection by Filter allows reuse of saved Jira filters, while Creation Date and Sprint enable time-based and agile-focused issue targeting.

Issues are loaded according to the selected retrieval method and its selected values.

Once issues are loaded, the total number of retrieved issues is displayed. 

The app then populates each filter field only with values that actually exist in the retrieved issue set. As a result, filtering is performed exclusively using values present in the loaded issues, ensuring that all filter options are relevant and applicable.

Once the data is loaded, you can filter, sort, and paginate through the results without waiting for the data to reload. This allows for seamless and efficient exploration of your project data.

You can choose between two report types: Issue History, which displays the sequence of changes an issue went through over time, and Issue Snapshot, which displays the values of an issue exactly as they were at a selected date and time in the past.

Click Search to initiate the process.

If you are satisfied with your search criteria, click Continue to proceed. Otherwise, you can cancel the search.

If you suspect that the initially loaded data has changed, click Refresh Data to reload it and retrieve the latest values.

Once the search is submitted, the initially loaded data is filtered if any filter fields have values. If no filters are applied, the initially loaded data is displayed in a table as-is.

Issue History - Search Result


The result is presented in a table with sortable columns and pagination. Each history change is displayed in a row, with columns representing:


Issue Key

Key of the issue containing the history change. This is a clickable link to the issue page.

Issue Type

Type of issue containing the history change.

Summary

Summary of the issue containing the history change.

Project Name

Name of the project associated with the issue. This is a clickable link to the project page.

Project Key

Key of the project associated with the issue. This is a clickable link to the project page.

Created

Creation date of the issue.

Priority

Priority level of the issue.

Version

Version(s) of the issue.

Status

Current status of the issue.

Reporter

Name of the reporter who created the issue. This is a link to the user page.

Assignee

Name of the assignee responsible for the issue. This is a link to the user page.

Date of Change

Date when the history change occurred.

Updated By

Name of the user who made the update. This is a link to the user page.

Field Updated

Name of the field updated by the history change.

Value From

Previous value of the updated field.

Value To

New value of the updated field after the change.

Issue Snapshot - Search Result


The result is presented in a table with sortable columns and pagination. Each issue is displayed in a single row, with columns representing the issue state at the selected date and time.

Issue Key
Key of the issue. This is a clickable link to the issue page.

Issue Type
Type of the issue.

Summary
Summary of the issue.

Project Name
Name of the project associated with the issue. This is a clickable link to the project page.

Project Key
Key of the project associated with the issue. This is a clickable link to the project page.

Created
Creation date of the issue.

Priority
Priority level of the issue.

Version
Version(s) associated with the issue.

Status
Status of the issue as it was at the selected date and time.

Reporter
Name of the reporter who created the issue. This is a link to the user page.

Assignee
Name of the assignee responsible for the issue at the selected date and time. This is a link to the user page.

Creator
Name of the user who originally created the issue. This is a link to the user page.

After this, all issue fields are displayed as table columns, ordered alphabetically by field name. The values shown in these columns represent the exact field values of the issue at the selected date and time, even if a field had no value at that moment.

Issue History - Clicking the "Export to CSV" button downloads the search results in CSV format, enabling further analysis and visualization through charting.

Issue Snapshot - Clicking Export to CSV downloads the search results in CSV format. The export includes all fields from the Issue Snapshot, regardless of whether a field has a value, allowing for complete analysis and visualization using external tools.

Issue History - The Bar chart illustrates the changes in field values across the selected period.

Issue History - The Stack Bar chart shows how fields changed over the selected time period.

Issue History - The Pie chart illustrates the changes in field values across the selected period.

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