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    • Home
    • Products
      • CIFJ (Server)
      • Config Insights for Jira
      • Issue Insights for Jira
      • Advanced Comment Search
      • Assets History Reporter
      • Fields Usage
      • Issue History Reporter
      • Roles Usage
      • Time in Status Reporter
      • Versions Usage
    • About Us
    • Contact Us
  • Home
  • Products
    • CIFJ (Server)
    • Config Insights for Jira
    • Issue Insights for Jira
    • Advanced Comment Search
    • Assets History Reporter
    • Fields Usage
    • Issue History Reporter
    • Roles Usage
    • Time in Status Reporter
    • Versions Usage
  • About Us
  • Contact Us

Issue Insights for Jira Privacy Statement

Data Storage

Issue Insights for Jira does not store, transmit, or retain customer data outside of the Atlassian platform.

The app operates entirely within Atlassian Cloud using the Atlassian Forge platform.


Data Access

Issue Insights for Jira reads Jira data required to provide its functionality, including issue information, issue history, comments, workflow status information, and related metadata.

The app only accesses data that the current user is authorized to view within Jira.


External Services

Issue Insights for Jira does not connect to external servers, external databases, third-party APIs, analytics services, or data processing services.

No Jira issue data, comments, history records, or user-generated content are transmitted outside Atlassian infrastructure.


Data Sharing

Issue Insights for Jira does not sell, share, transfer, or disclose customer data to third parties.


Support Requests

When submitting support requests, we may have access to information voluntarily provided by you, including:

  • Name
  • Email address
  • Company name
  • Information included in the support request

This information is used solely for providing support and is not shared with third parties.


Forge Platform

Issue Insights for Jira is built on Atlassian Forge and runs within Atlassian-managed infrastructure. Authentication, authorization, networking, and platform security are provided by Atlassian.


Contact

If you have questions regarding this Privacy Statement, please contact Simitech Ltd through the support channels listed on the Atlassian Marketplace.

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